The Absolute Core.
by Viskasoft
Founder: Mohd Anas Iqbal Qureshi
First Public Release: January 14, 2026
Next-generation support ticketing system designed to act as The Absolute Core of customer service operations.
Built with event-driven architecture and intelligent automation, ViskadesQ transforms chaotic support queues into streamlined, decision-ready workflows.
Every action triggers events that flow through the system, ensuring auditability, scalability, and reliability.
Round-robin, workload-based, and skill-based routing ensures tickets reach the right agent at the right time.
Real-time breach detection and escalation keeps your team accountable and customers happy.
Define custom rules, integrate webhooks, and automate repetitive tasks to boost productivity.
Real-time dashboards and custom reports provide actionable insights into team performance.
3-column operational layout with real-time updates and a clean, professional interface.